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American Bankers Association, 2002 Regulatory Compliance Conference (June 2-5, 2002) Featured Speaker - “Identity Theft, Pretext Calling & Social Security Numbers: What is the link?” Session description: Can your bank currently identify, control and prevent the risks associated with ID theft? This session will explore the urgent need for a top-down approach in ID theft prevention training. We will reveal how to effectively report those crimes and what to expect from Congress in this volatile area. Other featured speaker: John Byrne, Senior Counsel and Compliance Manager, American Bankers Association.
Bank Compliance Association of
Compass Bank, Understanding Privacy - 2002 (April 10-11, 2002) Employee awareness training program designed to assist employees in understanding their growing role in the protection of personal and confidential customer information. All employees receive Privacy and Customer Information Security – Employee Awareness Guide © 2001 American Privacy Consultants, Inc.
American Bankers Association – Identity Theft Prevention Workshops (October 26 – December 20, 2001) A series of fifteen workshops for financial institutions held regionally across the country to address identity theft. The half-day multi-media workshops covered critical aspects of privacy and customer information security. Special attention was given to the use of identity theft and pretext to perform account takeover. Threats to customer information security posed by “information brokers” were also featured. All workshop participants received the comprehensive training guide: Privacy and Customer Information Security – An Employee Awareness Guide. This guide is a valuable resource for designing, implementing, or supplementing any in-house training program on privacy and customer information security.
Beyond The Rhetoric: Confronting The Changing Face Of Organized Crime – Sponsored and
hosted by the City of
Chicago Police Department – Training Workshop (August 8, 2001) Workshop Instructor – “Identity Theft and Related Financial Crimes”. A three-hour training workshop covering identity theft and related financial crimes for detectives and police officers of the City of Chicago, Department of Police. Emphasis placed on the newest methods and techniques used by organized crime, identity thieves, information brokers and other criminals to defeat authentication security protocols in the financial services sector.
American Bankers Association, 2001 Regulatory Compliance Conference (June 17, 2001) Featured Speaker - “Privacy & Identity Theft”. A three-hour workshop covering key privacy issues for the financial services industry. Topics included identity theft, pretext inquiries, general privacy issues, recently released exam guidelines, privacy statements, implementing a privacy program, and upcoming legislation at the state and federal level. Other featured speakers: John Byrne, Senior Counsel and Compliance Manager, American Bankers Association; and, Richard H. Harvey, Jr., Chief Privacy and Compliance Officer, Chevy Chase Bank.
Quad-State Security Officers Conference (May
11, 2001) Featured Speaker – “Identity Theft”.
Presentation of methods used by
identity thieves, information brokers, and private investigators to illegally
access, sell, and steal financial institution customer assets and account
information. Conference co-sponsored by
the
American Bankers Association,
United States General Accounting Office, Report To Congressional Committees (May 2001) – “Financial Privacy: Too Soon to Assess the Privacy Provisions in the Gramm-Leach-Bliley Act of 1999”. Interviewed by GAO on several occasions between August 2000 and April 2001 concerning the use of fraud or deception to obtain non-public customer information from a financial institution.
American
Bankers Association, Identity Theft Prevention Training Program (April 19,
2001) American Privacy Consultants, Inc. selected by the
United States Federal Trade Commission – “Operation Detect Pretext” (Publicly announced April 18, 2001) Consultant to the Federal Trade Commission for the Commission’s suit to halt the operations of three information brokers who use false pretenses, fraudulent statements, or impersonation to illegally obtain consumers' confidential financial information - such as bank balances - and sell it.
American Bankers Association, 2001 Annual Bank Compliance Symposium (March 22, 2001) Panelist - “Privacy/FCRA/ COPPA/ID Theft”. Other panelists: Amy S. Friend, Assistant Chief Counsel, Office of the Comptroller of the Currency; Kathleen A. Kordek, Vice-President and Assistant General Counsel, First Virginia Bank. Moderator: John J. Byrne, Senior Counsel and Compliance Manager, American Bankers Association.
Chevy Chase Bank, Understanding Privacy - 2001 (February 27 – March 1, 2001) Employee awareness training program designed to assist employees in understanding their growing role in the protection of personal and confidential customer information. All employees receive Privacy and Customer Information Security – Employee Awareness Guide © 2001 Chevy Chase Bank, F.S.B. & American Privacy Consultants, Inc.
Privacy and Customer Information Security – Employee Awareness Guide © 2001 American Privacy Consultants, Inc. (February 2001) An employee awareness guide designed to assist businesses in protecting confidential and personal customer information. The guide includes sections on identity theft, pretext inquiries, and general information security.
American Bankers Association, 2001 Legislative
Liaison Advisory Committee – Annual Winter Conference (February 16, 2001)
Featured Speaker – “Security Threats to Confidential Information: The Use of
‘Pretext’, Identity Theft, and Fraud to Defeat Information Security Practices”
- An in-depth look at the use of
"pretext", identity theft, and fraud to defeat information security
practices. A multi-media presentation of
methods used by identity thieves, information brokers, and private
investigators to illegally access and sell financial institution customer
account information. The latest methods,
detection, and prevention presented for Congressional staff and leaders of the
financial services industry.
American Bankers Association, Telephone Seminar
(November 28, 2000) Featured Speaker – “Privacy…Gramm-Leach-Bliley
And Beyond” – Presentation on “Spotting and
Avoiding Pretext Calls”, a training manual authored by Robert Douglas for
the
American Bankers Association, 2000 Community Bankers Council (November 14, 2000) Featured Speaker & Panelist – “Identity Theft Prevention” – A multi-media presentation of methods used by identity thieves, information brokers, and private investigators to illegally access and sell financial institution customer account information followed by a panel discussion of related identity theft and privacy issues.
American Bankers Association/American Bar Association, Twelfth Annual Money Laundering Enforcement Seminar (October 31, 2000) Featured Speaker & Panelist – “Privacy and Anti-Money Laundering Prevention: How to Handle Statutory Inconsistencies and Customer Expectations” – Other panelists: John J. Byrne (moderator), Senior Counsel and Compliance Manager, American Bankers Association; James Sloan, Director, Financial Crimes Enforcement Network (FinCEN); L. Richard Fischer, Partner, Morrison & Foerster; Richard H. Harvey, Vice-President, Chief Compliance Officer & Chief Privacy Officer, Chevy Chase Bank; and, Peter Djinis, Assistant Director, Regulatory Policy, Financial Crimes Enforcement Network (FinCEN). Presentation of methods used by identity thieves, information brokers, and private investigators to illegally access and sell financial institution customer account information followed by a panel discussion on privacy issues relating to the financial services industry.
American Council of State Savings Supervisors, 2000 Training Seminar (September 18, 2000) Featured Speaker – “Is There Privacy In The Information Age?” – A multi-media presentation on privacy in the Information Age as it applies to the financial services industry.
U.S. House of Representatives, Committee on Banking and Financial Services (September 13, 2000) Witness – “Hearing on Identity Theft and Related Financial Privacy Issues” – Testimony concerned ongoing and newly emerging threats and methods used by information brokers and identity thieves to defraud financial institutions and their customers of confidential account information.
American Bankers Association, Marketing Conference – Marketing Bricks & Clicks: Transitioning Into eFunctionality (September 12, 2000) Moderator – “The New Business Models: Opportunities and Competitive Challenges - A Panel Discussion On Privacy” – Panelists: Amy Bizar, General Counsel, GE Financial Network; Lynne B. Barr, Partner - Goodwin, Procter & Hoar, LLP; Eugene A. Ret, Vice-President/Privacy & Integrated Solutions Manager - Chase Bank; and, Donald B. Taylor, President - Cendant Strategic Marketing Group and FISI-Madison Financial.
American Bankers Association, Marketing Conference – Marketing Bricks & Clicks: Transitioning Into eFunctionality (September 11, 2000) Featured Speaker – “The E-volving World of E-Marketing – Privacy & E-Risk” - An in-depth look at the use of "pretext", identity theft, and fraud to defeat information security practices. A multi-media presentation of methods used by identity thieves, information brokers, and private investigators to illegally access and sell financial institution customer account information. The latest methods, detection, and prevention presented for all levels of the financial services industry.
American Bankers Association, Telephone Seminar (August 23, 2000) Featured Speaker – “Privacy…Gramm-Leach-Bliley And Beyond” – Presentation on “Spotting and Avoiding Pretext Calls”, a training manual authored by Robert Douglas for the ABA and distributed to all ABA member institutions. The manual emphasizes the need for training financial institution employees to understand and recognize “pretext” phone calls designed to steal customer’s personal financial information by means of identity theft. The manual provides an introduction to creating a pretext avoidance education, training, and prevention program.
“Spotting and
Avoiding Pretext Calls” (August, 2000) – Author – A training manual for the
American Bankers Association and distributed to all
Chase, Identity Theft Steering Committee, Telephone Seminar (May 17, 2000) Featured Speaker – Presentation demonstrating where personal financial information is being sold on the Internet and discussion of evolving methods being used by identity thieves to defeat banking security procedures.
American Bankers Association, Task Force for the Responsible Use and Protection of Information (May 3, 2000) Keynote Speaker – In-depth presentation on method’s used by “Information Brokers” to illegally obtain customer’s personal financial information through identity theft, fraud and deceit. Online presentation demonstrating where personal financial information is being sold on the Internet. Recommendations for defeating these methods.
U.S. House of Representatives, Committee on Government Reform: Subcommittee on Government Management, Information and Technology (April 12, 2000) Witness – “Hearing on Establishing a Commission for the Comprehensive Study of Privacy Protection” – Testified concerning “Identity Theft” and the access and sale of personal information on the Internet.
Federal Deposit Insurance Corporation, Interagency Public Forum (March 23, 2000) Keynote Speaker – “Consumer Information, Privacy, and the Financial Services Industry” – Presentation on privacy in the Information Age as it applies to the financial services industry.
American Bankers Association, Telephone Seminar (January 26, 2000) Featured Speaker – “Privacy In The Next Century” – Presentation on the specific “Pretext Calling” method’s used by “Information Brokers” to illegally obtain customer’s personal financial information through identity theft, fraud and deceit. Recommendations for defeating these methods.
American Bankers Association, Privacy Luncheon (1999) Featured Speaker – Presentation on the proliferation of “Information Brokers” selling personal financial information on the Internet after obtaining the information through identity theft and pretext.
U.S. House of Representatives, Committee on Banking and Financial Services (July 28, 1998) Witness – “Hearing on The Use of Deceptive Practices To Gain Access To Personal Financial Information” – Testified concerning methods used by Information Brokers to defraud financial institutions and their clients of personal financial data.
U.S. v. Clyburn; U.S. v. Rivers; U.S. v. Baugh (1989-91) Defense investigator and trial assistant in multiple cases involving allegations of public corruption, bribery and contract fraud on the part of associates of the Mayor of the District of Columbia. Defendants were all acquitted.
U.S. v. Rayful Edmonds
(1988-89) Defense investigator for defendant (Antonio Jones) charged with
federal crimes involving the largest drug ring in the history of the District
of Columbia. Defendant was reported to
be
PrivacyToday.com,
Founder and Chief Executive Officer
Assist corporations, governments, legislators
and the media understand and implement
appropriate privacy
policies and strategies
-Author - “Spotting and Avoiding Pretext
Calls” -
-Consultant - “Operation Detect Pretext” -
United States Federal Trade Commission
-Author - “Privacy and Customer Information Security - Employee Awareness Guide”
-Consultant - American Bankers Association - Identity Theft Training Program
WBAL – AM 1090,
News/Talk Radio Station
Show Host (The Rob Douglas Radio Show), 2003-2005
Columnist, 2002-2005
Guest Host-current events talk show, 2001-2005
Commentator-current events talk show, 2000-2005
WMAL – AM 630, Washington, DC 1998-2003
News/Talk Radio Station
Guest Host-current events talk show, 1999-2002
Commentator, 1998-2003
Douglas Investigations, Ltd., President 1987-1999
District of Columbia Private Detective Agency
Investigation and trial preparation of complex criminal defense and civil cases
-Public corruption; terrorism; money laundering; homicide
-Consultant on protection of financial and proprietary information
Investigator, 1983-86
-Assigned to Senior Felony Trial Attorney
-Investigation of felonies including homicide, rape, child abuse and robbery
Law Clerk, 1985-86
-Assigned to Senior Felony Trial Attorney
-Criminal defense trial preparation of felony matters
-Assisted in drafting the legal challenge to the DC Mandatory Minimum
Sentencing Law
Three years of studies in the joint J.D./M.A. Law and Justice program
-Criminal Justice Clinic-Third year of studies
--Prosecuted criminal cases under supervision (including 1 jury trial)
--Defended criminal defendants under supervision
-Criminal Justice Clinic-Second year of studies
--Criminal defense investigator
The
Bachelor of Science with Honors-Administration of Justice 1983
-Graduated from University Scholars Program for Advanced Undergraduate
Studies
--Senior Thesis “The Weatherman Terrorist Organization”
-Internship with the New York City Police Department-summer 1982